Cashback is subject to the cashback limits set out on the Cashback Merchant's landing page, you will be credited a
percentage of the net purchases made by you at one of the Cashback Merchants. The net purchase is
defined as the total amount paid to the Cashback Merchant minus tax, gift wrapping, shipping,
promotional credits, returns, cancellations, and transaction fees or as the Cashback Merchant defines
on their respective website.
Calculating your cashback
EXAMPLE
Consider buying a flight ticket of €90; what would be the amount of cashback that you would receive if the Cashback
Merchant offers a 10% cashback discount?
To obtain a price excluding tax from a price inclusive of taxes, that is to say comprising tax (VAT), the price including
VAT needs to be multiplied by a net tax conversion rate, obtained from the VAT rate: 100/(100+VAT rate).
Calculation of the net tax conversion for a VAT rate of 23%*:
100/(23+100) = 0.813
Calculation of net amount for a price of €90 including taxes:
€90 x 0.813 = €73.17
Calculation of the amount of 10% cashback on a price after taxes:
(€73.17 x 10)/100 = €7.32
You would receive a cheque of €7.32 when you buy a flight ticket of €90 at a Cashback Merchant offering 10%
cashback discount on Complete Savings.
Tracking your cashback
You can track the status of your cashback transactions by accessing your
Cashback Balance here,
or by clicking on the Cashback Balance link at the top of every page.
You can also link through to our
Cashback FAQs
for specific information on how and when cashback
is credited to your account, special terms and conditions which apply to
certain retailers and also view information on when to expect your cashback cheque.
If you are experiencing any issues with the cashback platform, or are still waiting to receive
confirmation on transactions more than 30 days old, you can contact us with your query at:
thecashbacknetwork@completesavings.ie.