Frequently Asked Questions Index

  1. What is Complete Savings?
    Complete Savings is an online savings programme for people who shop online regularly. As a member, you can access a wide range of benefits, including discounts, 10% cashback at many popular online retailers and a monthly €10 member bonus when you make another purchase from the site you joined Complete Savings through.

    It's free for the first 30 days so you can try it out, and after that it's only €12 per month. You can cancel your membership at any time.

    The programme is owned and operated by Webloyalty.

    You can access your account here: www.completesavings.ie

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  2. How can you join Complete Savings?
    You can join Complete Savings after making a purchase on the website of one of our retail or travel company clients. Following the purchase, a text banner appears on the client's confirmation page offering you the opportunity to claim €10 cash back on your next purchase at that client's site if you join the programme. If you click on this, you are taken to the Complete Savings offer page where you can sign up to the programme after entering your details, including name, address, credit/debit card information, email and a personalised password. Once you join you get a 30 day free trial of the programme (it's only €12 per month thereafter) and can start using and benefiting from the programme straight away, which includes fantastic discounts from a wide range of online retailers.

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  3. What benefits do I have access to as a member of Complete Savings?
    As a member of Complete Savings you have access to a wide range of benefits. The programme is free for the first 30 days so you can try it out, and after that it's €12 per month. The benefits include:
    1. An initial €10 cashback following your second purchase at the website you joined through.
    2. An ongoing €10 member bonus when you make another purchase from the site you joined Complete Savings through.
    3. Earn a minimum of 10% cashback on purchases from many leading online retailers. These discounts are in addition to any other online discounts that the retailers may offer. You can earn up to €300 cashback every month when you shop though Complete Savings and we'll send the cashback cheques to you automatically!
    4. 20% off giftcards from some of Ireland's favourite retailers. You get free standard shipping with every order and you can buy up to €100 worth of giftcards each month.
    5. The first 30 days of membership are free so that you can try the programme out, and then it is €12 per month. You can cancel your membership at any time.
    6. A dedicated customer service centre with a freephone number - 1800 806 167.
    View great discounts and deals by logging in here: www.completesavings.ie



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  4. How can I access my Complete Savings membership?
    It's simple to access your Complete Savings membership. All you have to do is visit www.completesavings.ie and log in using the email address and password you entered when you signed up. You would have been sent a welcome email from Complete Savings after you joined that includes this information.

    If you can't remember your password, simply click 'Forgot password' on the site and we'll email it to you. Alternatively, you can automatically log in to the Complete Savings site by clicking on one of the links included in any of the emails we have sent you.

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  5. How do I get in touch with the Complete Savings customer service centre?
    If you have any questions about the programme or your membership, there are a number of ways that you can contact our dedicated customer service team.
    1. Call us for free (from Ireland) on 1800 806 167 Mon-Fri 8am-8pm and Sat 9am-4pm
    2. You can call us after hours on 1800 806 167 to cancel your membership using our IVR automated telephone service
    3. Email us at customerservice@completesavings.ie


    If you live in the UK, please call us on 0800 389 6960 (free phone) or email us at customerservice@completesavings.co.uk.

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  6. What does Return Path Logo represent?
    Complete Savings is a member of the Return Path Certification programme. We are part of the largest, most respected whitelist programme in the industry. As a programme member, we are a part of a network that covers more than 1.3 billion mailboxes.

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