WL may share your data if it is necessary to do so in order to provide you with your product/service, if WL have a legitimate business purpose for doing so, or if you have given WL your explicit consent to do this.
Please note that when you are redirected to a partner or third party website from this Website, if you provide personal data to any of those partners or third parties, your data will be governed by their privacy statement/policy. You should read their privacy statement/policy before you submit any of your data to their websites.
Usage
WL only processes Personal Information for the purposes described in this Privacy Statement (including as set out in the what information we collect and how we collect it section above and the Cookies Policy section below) for the following purposes:
- to identify you as a Member of the Webloyalty Programme;
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to provide the Webloyalty Membership Services and benefits that you request, and to communicate with you in that regard (including sending you emails related to the Webloyalty Membership Service and for billing purposes);
- to ensure the proper functioning of the Website;
- to meet our research and product/service development needs and to improve the Website, and the Webloyalty Membership Service; and
- to personalise your experience, including targeting the Website and the Webloyalty Membership Service to you.
Marketing Data from Third Parties
WL may combine the information you submit under your account with other information made available to WL or third parties, including information WL receives from its marketing partners, and/or its benefits suppliers to better target the advertising and to improve the quality of the Webloyalty Membership Service.
User Communications
When you communicate with WL (by telephone, email or otherwise), WL may record and/or retain those communications to be able to process enquiries, respond to your requests and improve the Webloyalty Membership Service. WL will process your data for legitimate business purposes namely quality assurance and training purposes and to ensure WL have collected and recorded any consent you provide over the phone. WL will always inform you if such recording or monitoring is taking place.
Where WL need your consent
WL will ask you for your express opt-in consent before WL share your personal data with any company outside WL group companies for marketing purposes. WL will provide you with more information about the categories of these companies at the time of asking you for your express opt-in consent. This will typically be for products/services offered by other companies which may be of interest to you based on the product/service you have with WL or may be for another purpose which will also be made clear to you at the time of obtaining your express opt-in consent.
WL will also ask you for your express opt-in consent before WL send you marketing communications about WL group company products/services that are not similar to what you currently have with us.
If you provide your explicit opt-in consent to receive such marketing communications, WL may provide you with further options where you can choose how to receive it, such as email, SMS, physical mail or telephone and the frequency of such marketing communications. If you have provided your explicit consent to receive marketing communications but later change your mind, you can edit your preferences on how you receive them, how often you receive them or even stop receiving them altogether by contacting WL or updating your preferences in your member profile page.
Disclosure
WL may disclose your Personal Information:
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to WL's group companies, suppliers and service providers, to enable WL to provide the Webloyalty Membership Services to you, including WL's benefit and/or discount suppliers, to third parties who process payments to or from you on behalf of WL, hosting companies, content providers and software and/or hardware vendors who may have access to WL's databases.
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to the marketing partner that provided you with details of WL's offer, for the legitimate business purpose of enabling them to track the offer that you accepted from WL and enabling them to undertake market research and data analysis in relation to but not limited to your shopping trends and behaviours. This is used to determine the value of the Webloyalty Programme for members. Data shared with the marketing partner may include name, address, email address, details on purchasing patterns and/or details on the status of your Membership, and will not be used for promotional or marketing purposes, and will not be disclosed by them to third parties, other than for the purposes stated above, who have undertaken in a binding agreement to process and maintain the confidentiality of your data in line with applicable law.
WL requires that its marketing partners and suppliers agree to process your Personal Information in accordance with instructions from WL, this Privacy Statement and any other appropriate confidentiality and security measures. These types of third parties are not permitted to use your information for any secondary purposes.
WL may also disclose your Personal Information to government, regulatory and law enforcement agencies to the extent disclosure is required or authorised by law and otherwise as WL believes is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Website properly, or to protect or defend the rights of WL or the rights or well-being of WL's employees, users or others and/or if you are involved (or are suspected of being involved) in any illegal activity (even without a subpoena, warrant or court order).
If you provide your explicit consent (either when joining the Webloyalty Programme or via the communication preferences pages available through your Member profile area on the Website), WL will also share your Personal Information with its group companies so that WL and/or its group companies may send you information about other products and services which are not similar to the product and service you already have and which WL considers to be of interest to you.
If you provide your explicit consent (either when joining the Webloyalty Programme or via the communication preferences pages available through your Member profile area on the Website), WL may also share your Personal Information with third parties (who are not group companies) so that WL and/or those third parties may send you information about any products and services considered to be of interest to you. Note that third parties may have different privacy practices and WL encourages you to read their privacy statements.
WL may transfer your information to third parties as a result of or in connection with a sale, merger, consolidation, transfer of assets, reorganisation or liquidation, and WL shall notify you of any such activity if your Personal Information becomes subject to a different privacy statement.
WL may disclose certain information about you such as first name, first initial of last name and city/town of residence publicly as an example of representative savings and/or to identify you as a Member of the Webloyalty Program.
As part of the Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity checks before any financial transaction is processed. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for their use only and for this specified purpose only.
As a result, we may ask you to provide us with a copy of your proof of identity (ID/passport) as well as some additional information such as, bank statement, date and place of birth, address and phone number.
We inform you that your failure or refusal to provide the information requested will prevent us from providing the benefits of the membership and may result in the termination of your membership. There may also be some delay to us commencing delivering of your benefits to you as a result of these checks.